清潔組

A: Hi KC! The cleaning kit is effective towards most stains, hair and fur. It contains a bottle of plant-based cleaning spray (40ml), a cellulose sponge and a hard brush. Sincerely, Alex - Gaston Luga Customer Support

A: Hi Ken! Thank you for reaching out with your question. It is not necessary to use the cleaning kit we offer for your backpack. However, we would like to provide some guidance on maintaining your backpack. Regarding cleaning, we do not recommend machine washing, as some backpacks may contain metal fittings that could potentially damage your machine. If cleaning is necessary, we suggest washing the bag by hand, being cautious not to let it soak for an extended period. Alternatively, you can spot clean any dirty areas with a soft cloth dampened with slightly soapy water. Please note that we do not recommend dry-cleaning your backpack, as certain materials may not respond well to such processes. Sincerely, Alex - Gaston Luga Customer Support